Genni - AI Receptionist
Industries We Serve

Built for service businesses
like yours

From solo traders to busy practices, Genni understands that you can't always answer the phone. She handles your calls professionally so you can focus on doing what you do best.

Trades

Plumbers, electricians, builders, roofers

Gyms & Fitness

Gyms, personal trainers, fitness studios

Martial Arts

BJJ, MMA, boxing, karate clubs

Beauty & Wellness

Salons, spas, massage, aesthetics

Healthcare

Clinics, physios, chiropractors

Creative Services

Photographers, videographers, designers

Trades

Plumbers, electricians, builders, roofers

Sound familiar?

  • You're on a job when the phone rings—answer and lose focus, ignore and lose the customer
  • Evenings and weekends are when homeowners call, but that's your time off
  • Emergency calls need to get through, but routine enquiries can wait

How Genni helps

  • Answers every call professionally while you work
  • Captures job details, contact info, and urgency level
  • Routes genuine emergencies to you immediately
  • Books callbacks at times that suit your schedule

Example scenario:

A plumber is mid-installation when a customer calls about a leaking tap. Genni takes the details, confirms it's not an emergency, and schedules a callback for the afternoon. No job interrupted, no lead lost.

Get Started 📞 Hear Genni

Gyms & Fitness

Gyms, personal trainers, fitness studios

Sound familiar?

  • You're training clients when potential members call to enquire
  • After-hours calls from people wanting to sign up go unanswered
  • Admin time for scheduling cuts into your training time

How Genni helps

  • Handles membership enquiries 24/7
  • Books trial sessions and consultations
  • Answers FAQs about pricing, classes, and facilities
  • Sends you summaries of every call and booking

Example scenario:

A potential member calls at 9pm after seeing an ad. Genni answers, explains membership options, and books them in for a tour the next morning. You wake up to a confirmed appointment.

Get Started 📞 Hear Genni

Martial Arts

BJJ, MMA, boxing, karate clubs

Sound familiar?

  • Parents call during classes when you're teaching
  • Trial class bookings get lost in voicemail
  • Competition prep means less time for admin

How Genni helps

  • Books trial classes and captures parent details
  • Explains class schedules and age groups
  • Handles enquiries about grading and competitions
  • Keeps you focused on coaching

Example scenario:

A parent calls during kids' class to ask about junior BJJ. Genni explains the programme, captures their child's age, and books a free taster session. The coach never leaves the mat.

Get Started 📞 Hear Genni

Beauty & Wellness

Salons, spas, massage, aesthetics

Sound familiar?

  • Clients call for bookings while you're with other clients
  • Last-minute cancellations leave gaps in your diary
  • Late-night enquiries about treatments and prices

How Genni helps

  • Books appointments directly into your calendar
  • Handles treatment enquiries and pricing questions
  • Sends booking confirmations and reminders
  • Captures new client preferences and requirements

Example scenario:

A bride-to-be calls at 8pm to book a bridal package. Genni discusses available dates, captures her requirements, and books a consultation. You review the booking over breakfast.

Get Started 📞 Hear Genni

Healthcare

Clinics, physios, chiropractors

Sound familiar?

  • Patient calls during consultations disrupt your flow
  • Urgent cases need to reach you, routine bookings don't
  • Reception staff costs are significant for small practices

How Genni helps

  • Triages calls based on urgency
  • Books initial consultations and follow-ups
  • Captures patient details and symptoms
  • Integrates with your booking system

Example scenario:

A patient calls about persistent back pain. Genni asks qualifying questions, determines it's not urgent, and books them into your next available slot. Your current patient gets your full attention.

Get Started 📞 Hear Genni

Creative Services

Photographers, videographers, designers

Sound familiar?

  • Enquiries come in while you're on shoots
  • Potential clients want quick quotes and availability
  • Following up on leads takes time away from creative work

How Genni helps

  • Captures event details and requirements
  • Checks calendar availability
  • Provides package information
  • Schedules discovery calls

Example scenario:

A couple calls about wedding photography while you're shooting an event. Genni captures their date, venue, and requirements, then schedules a consultation for when you're free.

Get Started 📞 Hear Genni

Professional Services

Law Firms, Accountancies, Consultancies

First-Line Reception Excellence

Genni is brilliant at being your first point of contact. She won't give legal or financial advice—that's your team's expertise—but she excels at:

  • Greeting callers professionally, 24/7
  • Capturing enquiry details and contact information
  • Directing callers to the right department
  • Booking initial consultations
  • Taking detailed messages for callbacks
  • Handling simultaneous calls—no busy signals ever

Custom Pricing for Your Needs

Professional services often have unique call patterns. We offer tailored pricing based on your actual call volume and duration. Simply share your last 30 days of call data, and we'll propose a package that works for you.

Let's Discuss Your Requirements

Tell us about your practice and call handling needs. We'll come back with a custom proposal.

Get Custom Quote

Ready to stop missing calls?

Whatever your industry, Genni handles your calls professionally while you focus on your business. Get set up in under 48 hours.

Hear Genni in Action View Pricing