Genni is packed with intelligent features designed specifically for small businesses. From emergency call routing to perfect message taking, we've thought of everything.
24/7/365 coverage means you'll never miss another booking call, even at 2am on Christmas Day.
Calls answered in under 2 rings. No hold music, no waiting, just immediate professional service.
Understands urgency and routes emergency calls differently from general enquiries.
Every call logged with full details - who called, why, and what they need.
Captures appointment requests with dates, times, and service details automatically.
UK-based, fully compliant with data protection regulations. Your data never leaves the UK.
Sounds human, understands context, and handles accents. Callers won't know it's AI.
Works with your existing phone system. No new hardware, no complicated setup.
See when calls come in, what people ask about, and identify business trends.
Genni learns your terminology, pricing, and policies to represent your business perfectly.
Get notified immediately for urgent calls via SMS, email, or WhatsApp.
Handles calls in multiple languages, perfect for diverse UK customer bases.
Real scenarios from real UK businesses using Genni to capture every opportunity.
"Member calls at 7pm about joining. Genni captures their details, explains membership options, and books their induction - all while you're training clients."
"Emergency call at 10pm about a burst pipe. Genni recognizes the urgency, takes the address, and sends you an instant SMS so you can respond immediately."
"Client calls during a session to book their next appointment. Genni checks your availability and confirms the booking without disturbing your current client."
"Walk-in Saturday rush and the phone won't stop ringing. Genni handles every call while you focus on the clients in your chair."
Experience the difference a professional AI receptionist makes.
