You're busy on site, in session, with a client… and the phone rings. That unanswered call could have been a new member, a booked job or the customer you'll never reach again. The frustration builds: missed opportunities. Growth stalled. The stress of knowing you should be there, but can't.
We kept seeing the same story: gym owners missing membership calls, therapists unable to book because they were with a client, tradespeople caught up on site while their phone sat unanswered. Traditional receptionists were far too expensive. Voicemail simply wasn't enough. We asked ourselves, could there be a more innovative, more affordable way? That's how Genni was born.
Every service-based business in the UK deserves professional call handling without the burden of a full-time receptionist. Genni answers your calls 24/7, logs every enquiry, books appointments and gives you back your focus.
Genni is built for busy UK businesses—owners on the go who simply can't always pick up the phone. Whether you're wrapping up a session, out on site or stepping away for a moment, Genni makes sure you never lose a lead again.
Your data stays in the UK, we operate on your time zone and understand your market
Every call, enquiry and log is encrypted and stored safely
We set ourselves the goal of delivering full-service call handling so you don't need to worry about hiring, training or managing staff
We began by working directly with a select group of busy UK service businesses. One gym owner was losing three calls a day after hours. A therapist realised that six bookings a month weren't converting because voicemail wasn't being answered. A trade business simply couldn't keep up when the phone rang while they were on site.
Together we built Genni, configuring, testing and launching a tailored solution so the business owner could hand off the phone and focus on their craft.
Genni supports UK service businesses 24/7/365, converting missed calls into real leads and growth. Many businesses now trust her with their calls, and more than 5,000 enquiries have been captured.
Are you ready to join them?
See Genni in action and book a demo tailored to your business. We'll show you how she handles your calls, captures your leads and books your appointments—while you stay focused on what matters.
Genni | Your AI receptionist. Always on. Always ready to help your business capture every opportunity.
