You're under a sink fixing a leak. Your phone rings. You can't answer—your hands are full and you're in the middle of a job.
That call was a homeowner with a burst pipe emergency, willing to pay £800 for immediate call-out. They called the next plumber on Google. Job gone.
Sound familiar?
Plumbing is a Phone Business
More than almost any trade, plumbing relies on phone calls:
- Emergencies - Burst pipes, no hot water, blocked drains
- Urgency - People need help NOW, not tomorrow
- High value - Average plumbing job: £250-600
- Repeat business - Fix someone's boiler, and they'll call you for everything
But here's the problem: You're busy doing the work. And when you're working, you can't answer calls.
How Many Calls Are You Missing?
Let's do some realistic math for a typical one-person plumbing business:
Average calls per week: 40
Realistic answer rate: 30-40%
That means you're missing 24-28 calls per week. That's 96-112 per month.
What Each Missed Call Costs You
Not every call is a £500 job. Some are quote requests, questions, or calls you wouldn't have taken anyway. But let's be conservative:
- Total missed calls per month: 100
- Actual jobs (20% conversion): 20 jobs
- Average job value: £350
- Lost revenue per month: £7,000
- Lost revenue per year: £84,000
Even if you cut that estimate in HALF (assuming you'd be too busy to take some jobs), you're still losing £42,000 per year.
Enter AI Receptionists
Genni answers your calls 24/7/365:
- Emergency calls: Captured immediately, you're notified by SMS
- Quote requests: Details taken, you call back same day
- Questions: Common questions answered ("Do you do bathroom installations?" "What areas do you cover?")
- Bookings: Customer details captured for scheduling
Cost: £150/month
That's the price of ONE small job. Not £25,000/year. Not £15,600/year. £1,800/year.
If Genni captures just 2-3 extra jobs per month, she's paid for herself. Everything beyond that is pure profit.
Try It Risk-Free
Call our demo line right now and speak to Genni. Ask her plumbing-specific questions:
- "I've got a burst pipe, can you help?"
- "How much do you charge for a boiler service?"
- "Do you do bathroom installations?"
Demo Line: +44 1234 567890
Then imagine what your revenue would look like if you never missed another call.
Start your 14-day free trial: hello@askgenni.com
No credit card required. Setup in 48 hours. Cancel anytime.
Because the calls you're missing? They're costing you more than you think.